Privacy Policy

1. Who we are

Tickled Ink create and sell personalised prints and portraits. At Tickled Ink, we are committed to maintaining the trust and confidence of the visitors to our website. In particular, we want you to know that Tickled Ink do not sell, rent or trade email lists with other companies for marketing purposes. In this Privacy Policy we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

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2. Types of data we collect

Mailing Data

As part of the registration process for our monthly e-newsletter and via completion of our website forms including our contact form and product quotation forms, we collect personal information including your first name, last name and email address. We use that information for a couple of reasons: to tell you about information you’ve asked us to tell you about; to contact you if we need to obtain additional information; to contact you with other information relevant to the product purchase; to check our records are right and to check that you’re happy and satisfied. We treat this information as confidential and won’t share or sell it with third parties. We don't rent or trade email lists with other organisations and businesses.

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We use a third-party provider, MailChimp, to deliver our newsletter and a third-party. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

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You can unsubscribe to mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Louise Arnold at info@tickledinkart.co.uk.

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You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us by emailing our data protection officer Louise Arnold at info@tickledinkart.co.uk.

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Website Cookies

Some pages on this site use “cookies,” which are small files that the site places on your hard drive for identification purposes. These files may be used for site registration and customisation the next time you visit us, and to make navigating the website more user-friendly.

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A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may find it harder to access certain information on this site.

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The cookies on this website consist of:

• Session cookies which help with form filling, remembering the information input when navigating between pages. These are destroyed when browser window is closed.

• Google Analytics cookies for monitoring website usage see below.

• Visitor Analytics cookies for monitoring website usage. See Visitor Analytics' privacy policy.

• From time to time we also use third party cookies, web beacons and other storage technologies provided by Facebook and Google to collect and receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertising.

 

You can opt out of this collection and use of information by clearing cookies in your browser preferences at any time.

 

Google Analytics Data

When someone visits www.tickledinkart.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site so that we can improve our website. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. See Google's privacy policy.

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Domain Information

We also collect domain information (e.g. IP address and referring URL’s) as part of our analysis of the use of this site. This data enables us to become more familiar with how people visit our site, how often they visit and what parts of the site they visit most often. This information is collected automatically and requires no action on your part.

On this site we use Canddi to track visitors who have opened direct emails so we can see what pages they are visiting to help us monitor and improve our emails. For more information please see Canddi’s privacy notice.

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Competitions & Offer entries on social media

From time to time we offer competitions and promotions via social media platforms including Facebook, Instagram and Twitter. If entering these we collect your name and contact details provided by the social media platform. See Facebook’s privacy policy here, Instagram’s privacy policy here and Twitter’s privacy policy here.

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Product order data

Our online shop is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you. When you purchase something from the Tickled Ink website, we collect your name, address, email and telephone contact number these are processed and stored by our eCommerce provider Wix see Wix’s privacy policy. 

If you choose a direct payment gateway to complete your purchase via credit card, then we use Stripe to process your transaction. See Stripe’s privacy policy. If you choose to pay via Paypal they process your transaction. See Paypal’s privacy policy. Please be assured that we do not share your personal details with any other company without your consent.

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When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

When you purchase a product from Etsy, your name, address data, email and contact number will be processed and stored by Etsy. Etsy also process your payment details.  See their Etsy's Privacy Policy.

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3. Third Party Services

The third-party providers used by us listed above in 'Product Order Data' will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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4. Disclosure to Third Parties

We do not share or sell personal information with any third parties other than those listed above used to process your order. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

5. Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.

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6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

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7. Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Louise Arnold at info@tickledinkart.co.uk.

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8. Changes to this Privacy Notice

This Privacy Policy was last updated on 24th May 2018. We review this privacy notice regularly and may amend it accordingly, so please review it frequently.

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Any changes will take effect immediately once posted on the website. If we make changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.